Privacy Policy for painandposturepro.com

 

Who We Are Our website address is: https://www.painandposturepro.com (the “Site”).

Last Updated: October 2025

At painandposturepro.com, we are committed to protecting your privacy, especially when handling sensitive information related to your health and movement goals. This policy explains what information we collect, how we use it, and how we protect it.

 

1. Information We Collect

 

We collect two main types of information through the Site:

 

A. Personal Information You Provide (Active Collection)

 

This information is only collected when you willingly provide it through our online forms:

  • Contact Form: Your name, email address, phone number (if provided), and the content of your message.

  • The Quiz/Assessment: The detailed answers you provide in the quiz concerning your pain, posture, movement habits, and personal goals. Note: This constitutes sensitive data (health-related information).

 

B. Non-Personal Usage Information (Passive Collection)

 

This is data collected automatically as you browse the Site to improve your user experience.

  • Cookies: We use cookies (small text files) to remember preferences, enhance your experience, and analyze website traffic (e.g., via Google Analytics).

  • Usage Data: Includes your anonymized IP address, browser type, pages visited, and time spent on the Site.

 

2. How We Use the Information and Legal Basis

 

The personal and health information collected is used solely for the following purposes.

To Respond to You To directly contact you and reply to your inquiries, service requests, or scheduling needs. 
Service Customization To evaluate your quiz responses and prepare for a consultation or tailor a service proposal to your specific biomechanical needs. 
To Improve the Site To use aggregated, non-personal data to understand user behavior and optimize the website. 

3. Data Security and Retention

 

 

Security of Sensitive Data

 

We recognize that the information collected in the assessment quiz relates to your health and is sensitive. We are committed to keeping your information secure using industry-standard security measures (such as SSL encryption) to prevent unauthorized access, disclosure, or modification.

 

Data Retention

 

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

  • Contact & Assessment Data: Retained for the duration of our professional relationship or until you request its deletion.

  • Comments: If you leave a comment, the comment and its metadata are retained indefinitely for streamlined comment moderation.

 

4. Sharing and Disclosure of Information

 

Your personal information is never sold, rented, or leased to third parties for marketing purposes.

Information is only shared in these limited circumstances:

  1. Service Providers: We share necessary data with third parties who help us operate the Site and deliver our services (e.g., website hosting, email management platforms, or analytics services). These providers are bound by strict confidentiality agreements.

  2. Legal Requirements: If required by law, court order, or governmental regulation.

 

5. Your Data Rights

 

You have the right to exercise the following control over your personal data:

  • Access: You can request an exported file of the personal data we hold about you.

  • Rectification: You can request the correction of any incomplete or inaccurate data.

  • Erasure (Right to Be Forgotten): You can request that we erase any personal data we hold about you, provided we are not legally obliged to keep it for administrative, legal, or security purposes.

  • Withdraw Consent: You can withdraw your consent for the processing of your sensitive health data at any time.

To exercise any of these rights, please use the contact information provided below.

 

6. Embedded Content and Third-Party Links

 

Articles or pages on this Site may include embedded content (e.g., videos, images) from other websites. Embedded content from other websites behaves in the exact same way as if you visited the other website. These sites may collect data about you, use cookies, and monitor your interaction with that embedded content.

The Site may contain links to external websites. Once you leave the Site, this Privacy Policy no longer applies, and we encourage you to review the privacy policies of any third-party sites you visit.

 

7. Contact Information

 

If you have any questions or concerns about this Privacy Policy, your data, or wish to exercise your data rights, please contact the Biomechanics Specialist directly at:

Phone: +1 (210) 391-4893 Email: cassie.wakin@gmail.com